Delivery Options (UK Mainland)
Royal Mail Standard Delivery - £3.50
- UK MAINLAND ONLY
- Excluding Sundays and Bank Holidays
- Aimed 3-5 working day service.
Royal Mail Track 24 - £4.50
- Tracked 24 is a aimed 1-2 Working Day Service (not guaranteed)
- Orders placed after 11am for Track 24 on a Saturday will be dispatched on the following Monday.
- Excludes Bank Holidays
- Excluding Highlands & Islands where this can be up to 7 working days.
Saturday Next Working Day Service DPD - £6.50
- Service available for orders placed from 3pm Thursday to 3pm Friday.(Excluding Scottish Highlands & Islands)
- Excludes Bank Holidays
- This is not a guaranteed service
Delivery Options (Non Mainland)
- Highlands & Islands - Standard Delivery (Royal Mail) (3-5 Working Days) - £10.95
- European - Standard European £9.95
- International - Standard International £14.95
Order Tracking
Once your order has been dispatched, you will receive a confirmation email from NexFave with your tracking number and link to follow your parcels journey.
For Next Day Delivery orders, DHL/DPD will also contact you directly via email/SMS to update you and provide you with a 1 hour delivery window of which you can amend with DHL/DPD themselves.
Refunds
Please note we are unable to refund delivery costs in an instance where a parcel is delayed, or delivery is missed for the following reasons:
- The courier has attempted delivery but has unfortunately missed you.
- The courier has for unforeseen circumstances been unable to reach you
- Vehicle breakdowns
- Unable to locate your address
- Incorrect address provided
Orders Delivered in Safe Place Or With A Neighbour
If you request for your order to be delivered to your safe place or with a neighbour, this is at your own risk and we are not liable.